Effective Date: 01/11/2024
At Facha Gaucha, accessible from https://fachagaucha.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws in Denmark.
By using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal data.
1. Data We Collect
We may collect the following types of personal data from you:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (limited to what is needed to process transactions)
1.2 Technical Information
- IP address
- Browser type and version
- Device information
- Time zone setting
1.3 Usage Data
- Details about your interaction with our website, including the pages you visit, how long you stay on our site, and any searches you make.
2. How We Use Your Data
We use your personal data for the following purposes:
2.1 Processing Orders
- To manage and fulfill your orders, process payments, and arrange delivery.
2.2 Communication
- To send you transactional emails such as order confirmations, shipment updates, and responses to your inquiries.
2.3 Marketing and Promotions
- If you have opted in, we may send you marketing emails about new products, special offers, or other information we think you might find interesting.
2.4 Website Improvement
- To analyze data and improve our website, services, and customer experience.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for certain processing activities (e.g., marketing).
- Contractual Obligation: To fulfill the contract when you make a purchase on our site.
- Legal Obligation: When we are required to comply with Danish or EU law.
- Legitimate Interests: To operate and improve our business, unless your rights override these interests.
4. Sharing Your Data
We do not sell or rent your personal data. However, we may share your personal data with:
- Service Providers: Third parties who help us provide our services, such as payment processors, shipping companies, or IT service providers.
- Legal Authorities: If required by law or in response to valid legal requests.
- Business Transfers: If our company is acquired or merges with another business, your data may be transferred to the new owner.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements.
When we no longer need your data, we will delete or anonymize it in accordance with our data retention policies.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
6.1 Right to Access
You have the right to request access to the personal data we hold about you.
6.2 Right to Rectification
You have the right to request corrections to your personal data if it is inaccurate or incomplete.
6.3 Right to Erasure
You have the right to request the deletion of your personal data under certain circumstances.
6.4 Right to Restriction
You have the right to request that we limit how we process your personal data in certain situations.
6.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another controller.
6.6 Right to Object
You have the right to object to certain types of processing, including marketing communications.
To exercise any of these rights, please contact us at inquiry@fachagaucha.com.
7. Security
We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
However, please note that no transmission of information over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the top. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Facha Gaucha
Address: Nørre Voldgade 80 3tv., Denmark
Phone: +45 71 40 06 98
Email: inquiry@fachagaucha.com